Dramatically Improve Customer Loyalty
- Customer Loyalty Expert
- Dynamic Speaker
- Critically Acclaimed Author
Joan Fox is a results driven performance expert who delivers dynamic insight that captivates audiences and facilitates organizational improvement. For more than 25 years, she has provided speaking, training and consulting solutions for some of the world’s best organizations. With noted expertise in improving the customer experience, organizational culture and management teams, she is unyielding in her passion for excellence. Joan is the author of the critically acclaimed book, “The Chronicles of Sir Vival: Customer Service Under Siege,” endorsed by Ken Blanchard. She is significantly skilled in taking “good” organizations to the next level of performance where they can compete and win as a matter of daily execution. If you are ready for a fresh perspective, delivered in a way that your organization can hear it, then Joan is your resource. Joan serves organizations in industries where superior service is mission critical.